Case Study of
a Multinational Internet Company
This was an intensive 12-month collaboration of multinational internet company, which focused on one of their international online sales teams. The team size at the beginning of the collaboration was 120 people, with everyone based onsite.
The initial objectives were the hiring of better-suited candidates, the optimisation of the recruitment process, and the reduction of recruitment cost. As it quickly became obvious that employee attrition was a pain point, we expanded our focus to include people management, employee retention & development, and team culture.
- We defined and implemented best-in-class talent acquisition process
- We assessed and re-formed partnerships with external recruitment vendors
- We researched and bought suitable Application Tracking System software
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We achieved improved candidate quality by
- structuring the way we developed job specs and job ads, and by initiating an employer branding program
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refining the phone screening and CV assessment stages, with
- the definition of internal stakeholder collaboration,
- the training of recruiters and hiring managers,
- the development of structured candidate management process.
- We trained Team Leaders in team & performance management, and in candidate interview & selection.
- We implemented personal development program for all staff members.
- We developed team culture and invested in team bonding.
- We assessed and redefined benefits.
Protect your business from the Great Resignation wave and establish yourself as a highly desirable employer.
Create an umbrella management function to encompass talent acquisition, people management, employee retention & development and company culture, and adopt innovative practices that differentiate from traditional HR.
